Interested in an engineering career at Sprout Social? View our current openings: https://goo.gl/qvcLQd
Get to know the team behind Sprout Social. Meet our platform engineer manager Brian Cordonnier. Brian brought his love for programming to Sprout, where he solves technical challenges that directly impact our customers. Even as a manager, Brian still gets to dive into code and put his engineering skills to work.
Check out our full 2016 year in review for even more highlights - https://goo.gl/Ehcz9r
Sprout Social reached new heights in 2016: unprecedented feature updates to our social media management software, landmark team growth, stronger network and partner relationships and so much more. As we reflect on a banner year and look to 2017 and beyond, we have you—our loyal and lively community—to thank.
Learn how to use chatbots to improve your social customer care - https://goo.gl/sxytBv
Last year roughly 34,000 chatbots took on business functions–mostly in response to a growing need for automated assistance in customer care. And last November, in coordination with Sprout Social, Evernote implemented a Twitter chatbot into their social customer care strategy and increased the number of customers helped via Direct Messages each month by 80%.
As chatbots evolve to better support business’ needs, Sprout is building automated workflows that bring chatbots to life in social conversations. Today, we’re introducing Spout’s Chatbot Builder: a new set of tools that empowers brands to resolve customer issues at a faster rate and offers unique marketing experiences for their customers and followers. Available in Sprout’s Enterprise plan, the new offering enables brands to create, preview and deploy Twitter chatbots in minutes.
In this video we break down how to use Sprout's chatbot maker to facilitate smoother conversations between your brand and customers.
Your submission has been staged.
We'll check it out and submit it within 24 hours.
