Zendesk

Solve your customers’ problems even before they happen with Zendesk Connect.

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Welcome to Zendesk’s 2019 event series, Showcase. In each city, around the globe, we bring you product best practices, customer experience hot topics, real-life customer case studies, and Zendesk product sessions. You’ll learn more about Zendesk, see some great announcements, meet executives and peers, and hear from local brands going through customer experience transformations. A day at Zendesk Showcase will make a real difference in your future. Learn more at https://zdsk.co/ZendeskShowcase19

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Zendesk Sunshine is an open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, powerful, and gives you the freedom to build whatever you want.

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Zendesk Gather is a community forum software for customers to connect and collaborate with your business and each other. Learn more: https://www.zendesk.com/gather/

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Learn more about Zendesk's live chat platform for customer engagement.

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Tailored to your customers. Easy for you to manage. Help Center is a knowledge base, community, and customer portal—all in one. Serve up a customized support experience for your customers.

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Bring customer support directly to your customers.

Embeddables seamlessly integrate Zendesk functionality into any native environment, allowing businesses to put help right at their customers’ fingertips. Using Zendesk Embeddables, companies can reach out and offer support, provide information, or start a conversation.

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Support teams have a lot of knowledge about customer issues—and the best way to solve them. Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With Guide, you can quickly build a customizable help center, online community, and customer portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it’s the only knowledge base native to Zendesk, it integrates seamlessly with Zendesk Support.

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Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Learn more: https://zdsk.co/ZendeskExplore

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"This is the story of support ticket #24." Zendesk: have a better relationship with your customers.

If you have customers, then you need Zendesk. More than 65 million people around the world receive support from Zendesk-powered customer service departments and help desks. While industry averages point to low customer satisfaction, our customers experience positive ratings for over 86% of their interactions.
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We know how much you love your iPad. Not because you use it anytime, anywhere. But because iPads are just so cool. See how Zendesk for iPad is just as epic on a couch as on some dumb mountain. Learn more at http://www.zendesk.com/mobile">www.zendesk.com/mobile.

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